Frank And Oak Promotions
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Promotion instructions
Finished shopping with Frank and Oak? Click either the black 'checkout' button or the yellow ' Checkout with Paypal' button that will appear whenever you add a new item to your basket. You'll be redirected to the sign in page where, if not signed in already, you'll be asked to log into your account, set up a new one or checkout as a guest. You can also add a promotional code on this page using the box underneath the order subtotal on the right-hand side. Make sure you click the black 'apply' button to ensure the promo is added correctly. On the following page, you'll have another opportunity to add a promo code using the box on the right-hand side, underneath your item list, if you missed the opportunity on the previous page. All that's left to do is to fill in your shipping and billing details before making your payment.
Retailer policies
To make a return with Frank and Oak, you'll need to make a return request online within 10 days following the delivery or in-store purchase. Log in to your account on the Frank and Oak website, click on your name at the top right of the screen, and select Orders & Returns from the drop-down menu. Click on Return Items next to the order you want to return and then select which item(s) you'd like to return. A returns label will be generated for you in PDF form - simply print and attach the the front of your package before dropping off at your local postal office. You have 7 days to mail the items back to Frank and Oak HQ once you've made the request to return through the online returns portal.
Standard shipping with Frank and Oak takes 2-7 working days and costs $9.95. Express delivery takes 2-4 working days and costs $25. You can also take advantage of the Frank and Oak Ship to Store option, which takes 2-7 working days to arrive with your chosen store and is FREE.
Generic promotion descriptions
Student Discount: Calling all students! Enjoy 20% off at Frank and Oak when you verify your ID with a free Student Beans account before making your purchase.